Release Notes 11.15
Update available for cloud systems as of June 22, 2026

The system name can now be selected when printing labels.
The page information has been optimised to make it more user-friendly.
It is now possible to configure systems to adopt the owner’s organisational data.
The menu structure has been revised to better align with the licensed modules.
The view and name of the location have been updated in the system form.
The management of cost centre areas has been improved.
Various English translations have been improved.
Issue resolved: Country codes in OpenTRANS invoices are now recognised correctly.
Issue resolved: Master data changes in the SSP can now be made even without an ORDER licence.
Issue resolved: The contact import feature allowed mandatory fields to be cleared.
Minor errors in the client form have been fixed.
Issue resolved: Different billing addresses are now automatically applied when creating invoices manually.
Issue resolved: The Ext-ID was not checked for uniqueness when importing items.
Issue resolved: Change tracking was not possible for the LDAP interfaces.
Issue resolved: The language was not applied correctly when switching to SSP.
Issue resolved: The language was not applied correctly when switching to SSP.

The status of MPS contracts is now displayed in various places.
The logic for an automatic system migration is no longer executed when an IP address is set for the first time.
The name of the crawler can now also be included in the email for crawler escalation.
The customer fleet report has been expanded to include MPS contract data.
The connection test for the Lexmark Cloud Interface has been optimised.
Minor issues in the form for active printers have been resolved.

Issue resolved: If a different delivery address was used, an incorrect customer number may have been included in the order.
Reminder emails to approvers can now be sent on a regular basis.
Product enquiries can now be created to facilitate the processing of quotations.
You can now send an email directly from a request to clarify the details.
Issue resolved: The sort order in the SSP request report was no longer displayed.

The administration of licence and maintenance agreements has been standardised.
The automatic lease agreement generation now takes into account the start and replacement phases specified in the framework agreement.
Issue resolved: When the asset entry function was started multiple, lease certificates could be created multiple times.
Issue resolved: Previously, price adjustments for leases were only possible for a limited number of records per run.

The task list can now be updated for existing tickets.
The email workflow can now also send emails to customers when due dates are set for tickets.
The ticket printout will now show a confirmation from the agent.
The API now returns a success message if the same status is set again when the status changes.
In the email handler, you can now specify whether emails relating to tickets that have already been closed should create new tickets after a defined period of time.
Issue resolved: In some cases, the destination address for a ticket was not set.
