Release Notes 11.1
Update available for cloud systems as of May 12, 2025
The client's license key is now also displayed in the form.
Error fixed: The key values of the asset types for inventory number generation cannot be configured.
Printer data for HP devices can now also be retrieved and processed using HP-SDS.
Partners can store purchase prices for consumables to enable a profitability check for contracts and customers.
The automatic master data imports no longer create tasks.
The security of customer data is further improved by a new encryption process.
2-factor authentication is now also possible in the self-service portal with an authenticator app.
Further improvements for license agreements.
Data maintenance for MPS contracts regarding scan pages has been improved.
The description text for the inclusive pages for MPS contracts has been improved.
Error fixed: Assets may be automatically posted multiple times to lease agreements.
Error fixed: You can maintain the start and end date for MPS contracts in such a way that they do not match the framework contract.
The correspondence relating to a ticket can now also be viewed by customers.
Service technicians can now also accept tickets on behalf of customers.
Ticket controlling has been further improved. All times in a certain status are now cumulated in order to be able to evaluate them better.
Entries on SLA violations are now marked as internal by default.
A direct link to tickets can be created and shared.
The URL for webhooks now allows significantly more characters.
