PAM for mul­ti­ple cli­ents The PAM PART­NER modu­le of the IT asset ma­na­ge­ment software

The PAM Part­ner modu­le is the ide­al exten­si­on for all prin­ter dis­tri­bu­tors or com­pa­nies that want to offer prin­ter asset manage­ment as a service.

 

  • Plan­ning and con­trol­ling of all pro­ces­ses from the ser­vice partner’s point of view.
  • Sup­plier inter­faces, assess­ment sup­port, page and sup­ply sett­le­ments (for page and sup­ply sett­le­ments the modu­le PAM is addi­tio­nal­ly required).
  • Cli­ent and user manage­ment, inte­gra­ti­on of fur­ther ser­vice par­ti­ci­pants as well as bil­ling and dis­play opti­ons of all ser­vices direct­ly in the tool.

Features

  • Mul­ti-cli­ent structure
  • Eva­lua­tions across mul­ti­ple cli­ents and indi­vi­du­al evaluations
  • Each cus­to­mer can be assi­gned a sepa­ra­te client
  • Data of all cus­to­mers clear­ly pre­sen­ted in part­ner reports
  • Main­tain own data on assets not visi­ble to cus­to­mers e.g. purcha­se pri­ces and war­ran­ty data
  • Over­view of the ent­i­re fleet, i.e. across all customers
  • Cus­to­mer view only over the asso­cia­ted fleet

Impres­sions

Screen­shots

Cli­ents
Cus­to­mer prin­ter fleet
Mate­ri­al consumption
Fenster schließen

Who requi­res PAM partner

  • Con­trol­ling
  • Sales
  • Finan­ce
  • IT
  • Purcha­sing
  • Mar­ke­ting
  • Admi­nis­tra­ti­on

potential issues

  • As an IT ser­vice pro­vi­der, you need to be able to view and eva­lua­te all your cus­to­mers’ data together.
  • The abi­li­ty to still give your cus­to­mers access to their own data in the pro­cess is missing.

The solution

The PAM Part­ner Modu­le allows you to give cus­to­mers access to your own data as well as to use the func­tions of all OFFICE ASSET modu­les. You keep the com­ple­te over­view and can, for examp­le, view and con­trol your ser­vices across all customers.

The suitable co-pilots

Co-Pilots PAM Partner

PAM and Partner

Store MPS purcha­se pri­ces, allowing you to eva­lua­te, e.g., mar­gins for indi­vi­du­al customers.

Co-Pilots Partner and Service

Part­ner and Service

Glo­bal over­views of all tickets of your cus­to­mers: glo­bal­ly eva­lua­te ser­vice teams, iden­ti­fy pro­blems and share know-how.

PAM and Part­nerPart­ner and Service

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