Further services of SiBit AG
We can do more! Every day our professionals from SiBit AG work on the further development and improvement of OFFICE ASSET, but we do not only sit in the office.
Our service customers also use the extensions to OFFICE ASSET that we have developed.
ReForm
Re(port) and Form(ular), in short ReForm, is a framework for application development and tailored for mapping business processes within a central web application. OFFICE ASSET as well as the “AfB Portal” were developed with it and it is suitable for all web and database based software applications you can imagine. We can also use it to implement specific customer requirements and build software prototypes.
So should you want to support your business processes with a centralized web application, we will be happy to advise you!
Microsoft Windows Server
As a long-standing Microsoft partner, we have know-how and experience in operating services based on Windows Server. In addition to the basic services Active Directory, DNS, file and print services, we also offer support for remote desktop services, remote access and other services.
A large part of the daily administrative tasks can be automated with OFFICE ASSET. This reduces administrative effort and costs. With the help of the self-service portal, employees can apply for authorizations on their own. After an optional approval by the supervisor, the user is automatically added to the corresponding Active Directory group.
Microsoft Office 365
We accompany and advise you in the digitization of your company. We are happy to support you in the start-up of services, such as Exchange Online, Microsoft Teams and Intune.
Server solutions
We offer you customized server architectures for your business applications. With regard to the best cost-benefit factor, we determine together which architecture fits your company. Depending on your needs, we provide you with the necessary server resources virtualized on the basis of Hyper-V, physically, in the cloud or hybrid.
We rely on reliable hardware from established manufacturers, which have already proven themselves in past projects.
Security and data protection
IT security and data protection are an indispensable part of a solid IT infrastructure. Our multi-layered security concept ensures the best possible protection against threats as well as audit-proof backup of all business-critical data.
Overview
By fully monitoring your entire IT infrastructure, we can identify emerging problems before they occur and prevent outages. Malfunctions are detected immediately and can be fixed in a timely manner.
Network infrastructure
A solid network is a crucial factor for the reliability of your IT infrastructure. We analyze the needs of your LAN and WLAN infrastructure and work with you to develop a concept that fits your requirements. With secure VPN solutions, we ensure that you can also access your company resources from external locations.
Client Management
We support you in the central administration and control of client computers, servers as well as mobile devices. The Microsoft applications “Microsoft Endpoint Configuration Manager” and “Intune” are used here.
Through the automated installation of an agent on your end devices, it is possible to install software and software updates remotely. Inventoried client data on installed software and hardware can be merged directly in OFFICE ASSET.
By integrating OFFICE ASSET, you also give your employees the ability to independently request software installations in a self-service portal. After going through a specially defined approval workflow, the software is automatically installed on the clients.
ReMarket Re(cycling) and Market
ReMarket supports your company throughout the complete cycle of the value creation process. Your customers can use ReMarket to place collection orders with you and view all business transactions live in the system until the complete order is completed. Among other things, the customer is provided with the corresponding collection orders, the deletion certificates, as well as initiated donation processes in the system and stored long-term.
The software provides your employees with all necessary reports and data masks on a role-based basis in order to do their work optimally within the framework of the value-added process.
Modules und Featuresfrom ReMarket
Acquisition and customer and salesanalysis
- Partner management & customerbasemanagement
- Partner access management (partner’s view of own pickup orders & device details, donations & pre-registration at partner)
- CSR certificate: certificate for partners with social and environmental information
Logistics and collection
- Management pickup orders
- Pickup order processing: device capture, device test, deletion, shredding/dismantling
- Blancco interface (deletion software)
- Reporting on retrieved devices / deletion reports
Warehouse
- Possibility to manage and rebook equipment locations via pallets and bays
- Possibility to book goods receipts and goods issues
- Inventory module
- Reservations
Repair and Configuration
- Ticketing system for managing repair and configuration orders.
- Technical reports (workreport + configuration of devices)
- COA reporting
Saleprogram (store, online business)
- Possibility to import picked up devices into the sales module
- Interface to external store system (Shopware)
- Interface to cash registersoftware
- Possibility to generate sales documents (invoices, correction documents, cancellations and delivery bills)
- Reporting
- Management of marketing promotions
