Release Notes 11.2
Update available for cloud systems as of June 23, 2025
Various English translations have been adapted and improved.
When importing countries, the translated names are now also added correctly.
There is now a new report that calculates the average coverage of the printers over a selectable period of time.
The requirements for consumables now return the expected runtime depending on the end of the contract.
The material of manual created printers can be changed.
Data processing with the Lexmark Cloud has been optimized.
Individual leasing assets can now also be extended via a separate follow-up agreement with different leasing rates.
When the alarm date for contracts is reached, the stored contact is now automatically notified.
Navigation between assets and leasing agreements has been improved.
The overview of printed pages over a period of time has been optimized to make it easier to control the values.
The quick creation of a person via the alarm settings of the contracts did not work.
More complex workflows can now be configured for tickets, which also map various tasks using tickets.
The swap service can now also swap the assignment to the partner data of an asset.
The exchange service now also exchanges the assets on the maintenance groups.
The ticket history view has been optimized.
Subordinate tickets can now be created directly within a ticket.
The team name can now be used as an e-mail parameter.
The assignment of e-mails to existing tickets has been optimized and the hit rate has been improved.
Fixed a bug where it was not possible to select a standard team for a service.
The destination address was not determined correctly when the ticket was created via the API.
As a partner, you can now handle the asset capture process for your clients en masse.
The report for an overview of the serial numbers of consumables is now available for all clients.
All webhooks now also include the initiator in the call.
Fixed a bug where the stored logo was not always displayed when selecting a client.
