Release Notes 11.7
Update available for cloud systems as of November 17, 2025
The cXML standard can now also be used for the automatic transmission of orders.
In addition to barcodes, a QR code can now also be used for asset labelling.
The OA Client Agent (Beta) provides further technical data on the assets.
When using the Lexmark Cloud API, incorrect consumable replacements were detected if the serial number of the consumable was not supplied.
Some menu buttons in the crawler administration form no longer worked.
New report for a complete overview of all licence items.
Prevent the inadvertent creation of several subsequent leasing documents with overlapping periods.
Alerts can now also be sent for individual licence agreement items.
Fixed a bug in the licence agreement form that prevented it from being opened sometimes.
There is a new evaluation for recognising problematic assets if they have caused several tickets over a certain period of time.
Tickets from different customers can now also be assigned to each other so that they can be processed together.
You will now be notified if you want to solve a ticket with an incomplete workflow.
Description of the service configuration improved.
The report for analysing tickets per indicator can now be restricted with a date range.
A new e-mail can now be created directly in the ticket, even if it is a new correspondence.
The reason for a ticket cancellation by the customer can now be predefined.
Fixed rounding errors in the controlling report to minimise differences.
In the self-service portal, it was also possible to select services that were blocked for the customer.
Fixed display error of the e-mail address in the controlling report.
The report for the assets of all sub-mandates has been expanded to include the guarantee data, so that a complete evaluation is possible.
If you use the "Forgot password" function in the self-service portal, you will now also be redirected to the self-service portal via the link to create a new password.
The maximum length of the LDAP password has been increased.
Various texts and translations improved.
Files could not be deleted from the archive using the administrative function.
Webhooks could not be used with every licence.
