Release Notes 10.8
Update available for cloud systems as of December 10, 2023
Users and logins can now also be created via the MSGraph interface.
Improved error handling for OpenTrans address validation.
Bug fixed: Manufacturers cannot be deleted.
The minimum time has been removed from the PAM workflow form, as incorrect data entry was frequently triggering incorrect orders.
Bug fixed: The endpoint for the fast printer setup does not take over the service number.
Bug fixed: Technical values of the printers are sometimes formatted incorrectly.
Request processing for regular exchange requests can now also be delegated to the end user (corresponding system owner).
Improved recognizability of mixed requests in overviews. For example, a so-called mixed requirement is now created in the event of termination and simultaneous reordering.
Improved validation of the date entry.
Spare parts can now also be maintained on tickets.
The calendar view updates automatically when changes are made on tickets.
When attaching an e-mail to a closed ticket, an automatic response to the sender can now be activated. The confirmation then informs the sender that their e-mail with the closed ticket will no longer be processed.
The status can now be set directly from Waiting to In progress.
Login via Microsoft is now also available for the Self Service Portal.
Bug fixed: Two-factor authentication does not work.
Bug fixed: Manufacturers cannot be deleted.
Replacement parts can now be maintained directly on the ticket.
SLA data on tickets is now also displayed in the app.
The status can now be set directly from Waiting to In progress.
Tickets with synchronization errors can now bereset.
