Release Notes 8.5

The asset ser­vice num­ber has been added to the fleet overviews.

Remarks can now be added in any manu­al­ly crea­ted demand.

The mas­ter data of a prin­ter can be uploa­ded via the PAM setup.

The various fac­tor types have been remo­ved from the frame­work agree­ment so that only the month­ly or mark­up fac­tor can be spe­ci­fied. If one fac­tor is ente­red, the respec­ti­ve other fac­tor is cal­cu­la­ted accordingly. 

In the tickets, the enti­re email histo­ry for this ticket can now be view­ed via the new tab Cor­re­spon­dence. The indi­vi­du­al mails/responses are visual­ly sepa­ra­ted. This fea­ture is only available for the new form version.

The Help­desk Set­up in the sys­tem main­ten­an­ce has been remo­ved, becau­se you can con­fi­gu­re Help­desk in the mas­ter data accor­din­gly and thus save steps bet­ween duplications.

Impro­ve­ment of asset search and sel­ec­tion, so that the search is star­ted only after ente­ring a search term, for a fas­ter hit result. If the input is dele­ted, all assets are output.

Docu­ments can be atta­ched to a ticket via app. In addi­ti­on, a com­ment can be added to the attach­ment. The docu­ments must alre­a­dy be available on the smart­phone and must not exceed a size pre­vious­ly defi­ned by the administrator.

The naming sys­tem of images uploa­ded via the app has been chan­ged. The cur­rent date is now used for the name."