Release Notes 9.16

Update available for cloud systems as of March 06, 2023
Symbol: Innovations
Symbol: Improvements
Symbol: Bugfixes

Departments can now also be managed via the REST API.
Adjustments in the e-mail templates.
Bug fixed: Location import incorrect.
Bug fixed: The linked requirement cannot be cancelled or completed when an order with the status New is deleted.

Individual printers can be excluded from offline notifications if required.

The e-mail template for rule exchange projects now contains a link to jump to the Self Service Portal.
The order API now provides the tracking data of orders or requests.
Enhancement of the notification texts when revising requirements.
Improvement in the display of messages in the Self Service Portal.
Improvement of the request viewin the Self Service Portal.
The approval workflow now also displays the cancellation of requests via the Self Service Portal.
Bug fixed: order API potentially shows duplicate demands.

Bug fixed: Wrong parameter usage in email for contracts.

There is now an initial report for the scheduling. All unassigned tickets are displayed here.
For the email list of SLAs a language selection is now possible.
Bug fixed: Ticket creation via API not possible as service recipient.

The app now reports the location to OA, so an overview of all technicians can be created to facilitate dispatching.

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